Privacy Policy
KEN5ENTERPRISE Co., Ltd. (hereinafter "the Company") establishes this Privacy Policy (hereinafter "this Policy") regarding the handling of personal information of customers (hereinafter "users") that the Company obtains in providing apps, web services, and other services (hereinafter collectively "the Service").
Definitions in this Policy shall be in accordance with the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter "Personal Information Protection Act").
1. Compliance with Laws and Regulations
The Company shall comply with the Personal Information Protection Act, guidelines on personal information protection, and this Policy, and shall handle personal information lawfully and appropriately.
2. Purpose of Use of Personal Information
The Company shall obtain and use users' personal information within the scope of the following purposes of use (except where the purpose is clear from the circumstances of acquisition), and shall not use it for other purposes except with the user's consent or as permitted by law.
- To accept membership registration for the Service, verify identity, and send notifications regarding membership registration
- To provide the Service and implement support and after-sales service on the Service
- To notify matters necessary for the operation of the Service
- To distribute information about the Service and other Company business via email
- To respond to inquiries from users
- To analyze, parse, machine learn, or calculate information and data provided or sent by users regarding the Service, as well as browsing history, purchase history, and other information, for use in providing the Service and conducting marketing tailored to users' interests
- To conduct campaigns and sweepstakes
- For analysis needed to improve the Service and develop new services
- For billing, refunds, payments, and related administrative processing of Service usage fees
- To address violations of the Service's terms of use and other rules, and to investigate, detect, and prevent unauthorized use of the Service
- For third-party provision of personal data as defined in this Policy
- To notify changes to this Policy
- For purposes incidental or related to the above
3. Provision to Third Parties
- (1)
The Company shall not provide users' personal information to third parties except with the user's separate consent or as permitted by the Personal Information Protection Act or other laws. The Company may also outsource the handling of personal information it holds to third parties in accordance with the Personal Information Protection Act.
- (2)
Notwithstanding the preceding paragraph, the Company may provide users' personal data to third parties for the purpose of analyzing users' browsing history, purchase history, and other information and conducting marketing tailored to users' interests.
4. Security Control Measures
The Company shall take necessary and appropriate measures to prevent leakage, loss, or damage of the personal information it handles and otherwise ensure the safe management of personal data.
5. Disclosure, Correction, and Cessation of Use of Retained Personal Data
- (1)
When users request disclosure of retained personal data or third-party provision records, or notification of the purpose of use of retained personal data in accordance with the Personal Information Protection Act, the Company shall disclose or notify without delay after confirming that the request is from the user. However, this shall not apply where the Company is not obligated to disclose or notify under the Personal Information Protection Act or other laws.
- (2)
When users claim that the content of retained personal data is not factual and request correction, addition, or deletion (hereinafter "correction, etc.") of such retained personal data in accordance with the Personal Information Protection Act, the Company shall promptly conduct necessary investigation after confirming the request is from the user, and shall make corrections, etc. based on the results. However, this shall not apply where the Company is not obligated to make corrections, etc. under the Personal Information Protection Act or other laws.
- (3)
When users request cessation of use, deletion, or cessation of provision to third parties (hereinafter "cessation of use, etc.") of retained personal data in accordance with the Personal Information Protection Act, the Company shall promptly cease use, etc. after confirming the request is from the user. However, this shall not apply where the Company is not obligated to cease use, etc. under the Personal Information Protection Act or other laws.
- (4)
For requests as described in the preceding three paragraphs, please contact our "6. Contact" section.
6. Contact
For requests regarding retained personal data, complaints about the handling of personal information, and other inquiries, please contact the following:
Address: 6-12-2-807 Roppongi, Minato-ku, Tokyo
KEN5ENTERPRISE Co., Ltd. Personal Information Protection Manager
E-mail: kengo.aoshima@ken5.golf
7. Changes to This Policy
The Company may review and change the content of this Policy as necessary.
In such cases, the revised Policy shall apply from the effective date separately determined by the Company.
For changes that require obtaining user consent or other measures under the Personal Information Protection Act or other laws, the Company shall respond in accordance with such laws.
6-12-2-807 Roppongi, Minato-ku, Tokyo
KEN5ENTERPRISE Co., Ltd.
President and CEO: Kengo Aoshima


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